Virtual consultations · UK, Europe & Worldwide Mon - Fri 8am - 8pm steven@improvemyprocess.co.uk
Improve My ProcessLEAN · SIX SIGMA · LEADERSHIP +44 7966 033495

How I help

Lean Consultancy Services

Your teams move in the same direction. People know what they own and step up to own it. Problems get solved at the root, so they stay solved. Production runs consistently, shift after shift.

What changes when we work together

How I Help

Practical, on the floor and in your language - with no jargon and no shelf-ware.

1. Leaders who step up.

Newly promoted supervisors and managers get one-to-one mentoring on the floor, in your business, on your real problems. Built around the Leadership Foundations Programme: nine practical modules covering leadership responsibility, communication, motivation, planning, time management, delegation, team working and more. Each person gets a reading list chosen for what they need.

2. A daily rhythm that holds.

SQCDP (Safety, Quality, Cost, Delivery, People) daily management, set up so the board is used by the people who run the line, not just displayed. Clear KPIs, short daily meetings and actions that get closed.

3. Problems solved properly.

Hands-on training and live coaching in 8D problem solving, 5S, root cause analysis and process mapping. Your people learn the method by using it on a problem that matters to you now.

4. Standards that stick.

Audits and floor-level improvement work that turn good intentions into habits. Handover, changeover, traceability and workflow gaps found, mapped and fixed with the people doing the job.

Simple to start

How It Works

  1. Talk.

    A short video consultation, with no charge, so I can understand your operation and what you need - walk me round the floor on camera if it helps.

  2. Agree.

    We agree the focus and the format: regular video sessions, full or half days, with factory visits where they add value.

  3. Deliver.

    Regular sessions with clear actions, and a review of progress at each one.

Steve Honour

Why Improve My Process

  • 45 years in manufacturing and a Six Sigma Master Black Belt
  • Author of an SQCDP playbook and workbook used to drive implementation across 38 factories Worldwide
  • Practical, on the floor and in your language, with no jargon and no shelf-ware
  • MBA, DMS, CMS and Fellow of the Institute of Leadership and Management

Virtual consultations

Wherever your factory is

Steve now spends much of his time in France, so consultations, mentoring, problem-solving coaching and the Leadership Programme are delivered by video call, in any time zone.

Clients in the UK and Worldwide - Steve has worked with clients in France, Spain, Holland, Germany, Poland, Hungary, Australia and the United States. Factory visits by arrangement.

Questions

Frequently Asked Questions

What is SQCDP?

SQCDP stands for Safety, Quality, Cost, Delivery and People. It is a daily management system: a visual board for each area, clear KPIs, a short daily meeting and actions that get closed. Steve is the author of an SQCDP playbook and workbook used across 38 factories Worldwide.

What is 8D problem solving?

8D (Eight Disciplines) is a structured team method for solving recurring problems at the root cause and preventing them coming back. Your people learn it by using it, with live coaching, on a problem that matters to you now.

Is the first consultation really free?

Yes. The first video consultation has no charge, so Steve can understand your operation and what you need before anything is agreed.

Can the work be done remotely?

Yes - most of the work is now done by video call: consultations, mentoring, problem-solving coaching and reviews. Factory visits can be arranged where they add value.

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