Privacy & Cookies
How we use the details you send us.
Who we are
Improve My Process (Steven Honour), 81 Highfield Drive, Farnworth, Bolton, Lancashire BL4 0RR. Email steven@improvemyprocess.co.uk, phone +44 7966 033495.
What we collect
When you use the call back form we receive the name, email address, phone number, subject and message you type, plus your internet (IP) address, which helps us block spam. We use these details only to reply to your enquiry and to provide the services you ask for. We never sell or share them for marketing.
The website keeps a short private log of form submissions (date, outcome, the email domain and IP address - not your message or phone number) to protect the form from spam. It holds the last 300 entries.
How long we keep it
Enquiry emails are kept for as long as needed to deal with your enquiry and any work that follows, and are then deleted.
Your rights
You can ask to see, correct or delete the personal details we hold about you by emailing steven@improvemyprocess.co.uk. If you are unhappy with how we handle your data you can contact the Information Commissioner's Office (ico.org.uk).
Cookies
This website does not set any cookies and does not use advertising or tracking tools. The links to Google Maps and Facebook take you to those websites, which have their own privacy policies.